All Glamocell UK LED products sold directly by Glamocell UK are under warranty to operate for three years.
Under the Warranty, if a Product fails to function as a result of, either, an inherently faulty component, or poor workmanship, Glamocell UK will replace the part as it thinks appropriate, free of charge.
Glamocell UK will endeavour to replace on a like for like basis. However if the part is no longer available then Glamocell UK reserves the right to replace with one of a newer design.
The Warranty is strictly subject to the Conditions below.
The Product must be installed by a qualified electrician.
We are unable to accept liability for damaged parts unless the damage has occurred prior or during delivery or while in transit from our premises to the customer's premises if we are responsible for carriage. The customer must carry out an examination when the Product is delivered and if there is any damage, the customer must notify us within 1 week of delivery
The Warranty will not cover any defects resulting from misuse of the Product or as stated below including:
(a) Use of the Product for a purpose for which it is not designed
(b) Disassembly of any complete and/or sealed component
(c) Deliberate damage to the Product or damage arising as a result of gross negligence.
(d) In the case of outdoor products cosmetic appearance associated with materials ageing
The Warranty period will begin from the date of product delivery.
Customers' statutory rights are not affected by this Warranty.